Privacy Policy

ATIKA LONDON LTD

The purpose of this statement is to tell you what personal information we collect about you during your visit to this website and what we do with that information. Your visit to www.atikalondon.com and the sale of our goods to you are subject to this Privacy Policy.

ATIKA London Ltd is committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where we have your express permission to do so as part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research.

What data do we collect?

ATIKA London Ltd collects the following data:

  • Personal identification information (name, email address, address, phone number etc.)

  • Cookies 

How do we collect your data?

You directly provide ATIKA London Ltd with most of the data we collect. We may collect data and process data when you:

  • Make a purchase in the ATIKA London store.

  • Contact ATIKA London Ltd by telephone, email or post.

  • When you enter a prize drawer or competition run or hosted by ATIKA London Ltd.

  • When you enter any surveys hosted or managed by ATIKA London Ltd.

  • When applying for employment at ATIKA London Ltd.

  • Use or view our website via your browser’s cookies. 

How will we use your data?

ATIKA London Ltd collects your data so that we can:

  • Process your order, manage your account.

  • Email you with special offers, information about in-store events and new products and services we think you might like.

  • Personalise and optimise your visit to www.atikalondon.co.uk

When ATIKA London Ltd processes your order, it may send your data to, and also use the resulting information from credit reference agencies to prevent fraudulent purchases.

How long do we keep hold of your information?

We keep your personal information for as long as is required to provide our agreed or contracted service to you. This can vary depending on whether you have purchased something from the ATIKA London website or if we are providing ongoing customer care for example. In some circumstances, we may be required to keep customer data for legal, regulatory or insurance purposes. We will not keep customer data for longer than required. You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable).

How do we keep your information secure?

We take steps to ensure your personal information is kept secure and confidential and protected from loss, alteration, corruption, theft or misuse. All ATIKA London Ltd employees are committed to respecting the confidentiality of our customers’ personal information by contract.

We implement various security measures to protect the security of your Personal Information, both online and offline. Your personal information will be stored at facilities located across the world and not necessarily within the EEA. If you have any questions about security at our website, please get in contact.

Sharing of Information

We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your expressed permission.

We may disclose any information, including personal information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request.

Sensitive information and accuracy

Sensitive information is not sought through this website. Sensitive information includes data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health. If you do provide sensitive information, by providing that information you explicitly consent to us using it for the purposes for which it has been provided.

We will take reasonable steps to create an accurate record of any personal information you have submitted through the Website. However, we do not assume responsibility for confirming the ongoing accuracy of your personal information. If you advise us that your personal information is no longer accurate, we will so far as practicable, make corrections.

Site Statistics and Analysis

We may disclose aggregate, anonymous statistics about the number of visitors to this Website or number of purchases made. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. ATIKA London Ltd uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its customers. Further information regarding the way in which this information is obtained and used can be obtained by contacting us.

Third Parties

We may retain other companies and individuals to perform functions on our behalf in relation to the purposes set forth in this Privacy Policy. Examples include credit/debit card validation and authorisation agencies, data analysis firms, customer support specialists and web hosting companies. Such third parties may be provided with access to your personal information only with your express permission, if needed to perform their functions, but may not use such information for any other purpose. Such third parties may be located in countries both inside and outside the European Economic Area ("EEA"). Although countries outside the EEA may not require the same level of protection of personal information as countries within the EEA, we always demand that third parties adhere to the same procedures that we follow ourselves with respect to your personal information, including this Privacy Policy.

Marketing 

ATIKA London Ltd would like to send you information about products and services of ours that we think you might like. You will only receive information from us such as Newsletters if you sign up to receive this information via our website, in one of our stores or via one of our owned communications, such as a connected social media account, prize draw promotion or similar.

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop ATIKA London Ltd from contacting you for marketing purposes. You can opt-out of marketing communications by clicking on the “unsubscribe” link in any email communications which we might send you.

Business Transfers

As we continue to develop our business, we might sell certain of our assets or be sold. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personal information on the website you agree that your personal information may be transferred to such parties in these circumstances.

What are your data protection rights?

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. 

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at our email: hello@atikalondon.co.uk

Call us at: 020 7377 0730

Or write to us: 55-59 Hanbury Street, London, E1 5JP

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit www.allaboutcookies.org

How do we use cookies?

ATIKA London Ltd uses cookies in a range of ways to improve your experience on our website, including:

  • Enhancing your experience of our website.

  • Understanding how you use our website. 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality - ATIKA London Ltd uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. 

  • Analytics and Performance - ATIKA London Ltd uses these cookies to collect information on how you use our website. These could include the frequency and duration of your visits to our site.

Third party cookies

ATIKA London Ltd partners with third party companies for marketing and advertising purposes. These cookies allow us to make more informed decisions about what our customers want from us. Third party companies may employ a mixture of both session and persistent cookies. Any information that they collect is anonymous.

Third party cookies include:

  • Facebook

  • Twitter

  • Pinterest

  • Affiliate network

  • Google

Google Analytics

Google Analytics use cookies which enable ATIKA London Ltd to recognise your browser and collect data based on user activity on the site. This includes information such as the number of visits to the site, the quantity of orders placed and number of pages visited. This data helps us make improvements to our site in order to provide you with a better service.

How to manage your cookies

You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The ATIKA London Ltd website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

ATIKA London Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated in November 2019.

How to contact us

If you have any questions about ATIKA London Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us: bricklane@atikalondon.co.uk

Call us: 020 7377 8828

Or write to us: 55-59 Hanbury Street, London, E1 5JP

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that ATIKA London Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

https://ico.org.uk/